How to delete a conversation in the BlueCloudUSA Business Texting Platform.

Deleting a Conversation - BlueCloudUSA Business Texting Desktop

You can delete a conversation to remove it from the system.

 

  1. Go to the Inbox tab.
  2. In the search bar, type the name, number, or message related to the contact you're looking and click "Search."

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  3. You will be presented with any message based on the information you searched for.

    Image_2018-12-11_at_3.33.29_PM.png
  4. Once you find the conversation you're looking for, click on the conversation, then click on the delete icon (trash icon). The conversation will then be deleted from the system.
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