How to schedule Reminder Texts in the BlueCloudUSA Texting App

Scheduling Reminders - BlueCloudUSA Business Texting Desktop

You can schedule reminders to notify users of upcoming appointments, events, etc.

Scheduling reminders from the Inbox tab

  1. Go to the Inbox tab 

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  2. Click on your desired conversation with a user

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  3. In the conversation section with the user, click on the calendar icon (appointment icon) next to the user's name at the top. This will bring up the reminder window.

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  4. In the reminder window, you will be presented with the following options:

    - Day: Choose the date of the reminder.

    - Hour: Choose the hour of the reminder.

    - Minute: Choose the minute(s) of the reminder. This is associated with the hour selected.

    - Enter your message: Compose the message you'd like to include with your reminder. 

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  5. Once you're done, click on the "Schedule Reminder" button.


 

Scheduling reminders from the Contacts tab

  1. Go to the Contacts tab

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  2. Search for your desired user

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  3. Click on the calendar icon (appointment icon) next to the user's name. This will bring up the reminder window.

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  4. In the reminder window, you will be presented with the following options:

    - Day: Choose the date of the reminder.

    - Hour: Choose the hour of the reminder.

    - Minute: Choose the minute(s) of the reminder. This is associated with the hour selected.

    - Enter your message: Compose the message you'd like to include with your reminder.

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  5. Once you're done, click on the "Schedule Reminder" button.
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Viewing and deleting scheduled reminders

  1. Go to the Reports tab

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  2. Click on "Scheduled Tasks" on the left side

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  3. You will be presented with the scheduled tasks including the reminders scheduled to go out

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  4. If you hover over the scheduled task, you will be able to edit the reminder or delete it 
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