Use templates to save recurring messages or replies that contacts will receive. 

Creating a template

1. You will find the option to create a template when typing a message, creating an appointment reminder, or sending text alerts. Simply start by typing a few characters and the option will appear. When you're ready to save your template, click "Save as."
   
   
   
   
   
2. A pop-up screen will appear. Give your template a name then click "Create Template."
   
   
   

Using a template

1. You will find the option to use a template you've created when sending a message, creating an appointment reminder, or sending text alerts. Simply start by clicking the "Select Template" drop-down.
   
   
   
   
   
2. Select your desired template. 
   
   
   
   
   
3. The content of the template will appear in your message.
   
   
   

Updating, saving a new, or deleting a template

1. Follow the previous steps above of "Using a template."
   
2. When adding or removing the content of your template, you will find three options to the right:
   
   - Update: This will update the template with the content that was added or removed.
   
   - Save as: This will create a new template.
   
   - Delete (): This will delete the template.