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How To: Configure and Use Webhooks with BlueCloud AI Voice Agents
Introduction This article explains how Webhooks are used within BlueCloud AI Voice Agents. Webhooks allow an agent to send data to, or retrieve data from, external systems during a live interaction. Webhooks Webhooks enable BlueCloud AI Agents to ...
How To: Configure Language Settings for BlueCloud AI Voice Agents
Introduction This article explains how to configure language settings for BlueCloud AI Voice Agents. Language selection determines which spoken languages the agent can listen for and accurately process during voice interactions. Language Settings The ...
How To: Configure and Use the Schedule Function with BlueCloud AI Voice Agents
Introduction This article explains how the Schedule function is used within BlueCloud AI Voice Agents. The Schedule function allows an AI Voice Agent to book appointments and meetings while respecting defined availability and avoiding conflicts on a ...
How To: Configure Greeting Messages for BlueCloud AI Voice Agents
Introduction This article explains how to configure greeting messages for BlueCloud AI Voice Agents. The greeting defines what the agent says when answering a phone call or initiating a web-based chat interaction and sets the tone for the entire ...
How to Do a Conference call on the Bria Enterprise Desktop App
You can perform a conference call with three people using the Bria Enterprise Desktop app. Get on the line with the first person that you would like to conference with. Enter the number or extension of the second person you would like to call, in ...
BlueCloud Phone Training
Welcome to BlueCloud! BlueCloud Account Phone Training: https://youtu.be/Cgp6oLExbPk
How to login to your BlueCloud Accounts
If you want to login to your BlueCloud VoIP account, Texting account or Virtual Faxing account, please visit our website here. You can find all the logins at the top of the site. Simply click the "VoIP Login", "Text Login" or "Fax Login" button to be ...