Caller ID
Creating and Implementing a Shared Contact Directory to show as CallerID and Remote Directory
Introduction This guide is designed to assist users in creating and implementing a shared contact directory within BlueCloud's VoIP platform. This feature is crucial for enhancing communication efficiency by allowing phones to look up and display ...
Changing Caller ID
If you'd like to change the way your company's outbound caller ID is displayed to customers, please open a support ticket, letting us know that you have a "CNAM Change Request" and how you'd like it to read. Caller IDs (CNAMS) are limited to 15 ...
Caller ID on Cell Phones
What we know as a “Caller ID”, is referred to as a “CNAM” by phone providers. These are set when new numbers are incorporated into phone provider networks. These names however, when it comes to businesses, do not display on cell phones. When one ...