Disallowed Content
BlueCloud's goal is to engage businesses and consumers in a mutually beneficial relationship over text messaging. We believe that this is the backbone to growing the industry in a positive way and doing this correctly will drive adoption of business texting for everyone. To achieve this goal, it is imperative that we keep the industry clean to the best of our abilities and continue to provide value to the end consumer and this is why BlueCloud has updated its disallowed content policy.
The following categories have been attributed to be harmful or deceitful to the end consumer and will no longer be supported on Local & Toll-Free Telephone Numbers.
High-Risk Financial Services
• Payday Loans
• Short Term- High-Interest Loans
• Auto Loans
• Mortgage Loans
• Student Loans
• Debt Collection
• Lead Generation
Debt Forgiveness
• Debt Consolidation
• Debt Reduction
• Credit Repair Programs
Illegal Substances
• Cannabis
• CBD
• CBD OIL
• VAPE
Phishing
• Fraud or Scam
• Deceptive Marketing
Get Rich Quick Schemes
• Work from Home Programs
• Risk Investment Opportunities
Message senders are expected to enforce restrictions on their own networks to prevent onboarding these types of content at the intake source. Upon investigation, if determined to be a part of at least one of the categories above, BlueCloud will request that you stop sending the traffic. By sending traffic of this nature to BlueCloud, BlueCloud reserves the right to all, and not limited to, of the following actions: the suspension of sending rights for a provisioned phone number; restriction of high-throughput access; suspension of provisioning rights for new phone numbers; and/or suspension of all network services.