What are credits used for?
Credits are used for the following features:
- Sending text alerts - A credit is used for each message sent through a text alert below 160 characters. For example, if you sent a text alert to 100 contacts, your account would be deducted 100 credits. If your text alert went above 160 characters, your text alert to 100 contacts would now use 200 credits. You will see "Credits used per message" below the compose field, indicating how many credits will be used.
- Tags as a keyword auto-replies - A credit is used each time an individual texts a tag (keyword) created in an account. The auto-reply that the individual receives does not use a credit. Please note that if an individual texts a keyword that doesn't have an auto-reply created, it will still deduct a credit.
Credits aren't deducted when having one-to-one conversations between your account and an individual in the inbox. Also, credits are not deducted when scheduling reminders.
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