How to use merge tags with BlueCloud USA Business Texting

Using Merge Tags - BlueCloudUSA Business Texting

Use merge tags to personalize the messages sent your contacts. For example, if you’d like to address your contacts by their first name, you’d type the tag "%FNAME%" where you’d like their first name to appear. If you do not have the information that corresponds with a merge tag that you’ve indicated in the message, nothing will appear.

  1. You will find the merge tags icon (merge tag icon) when composing a new message, creating an appointment reminder, or sending text alerts.



  2. Click on the merge tags icon (merge tag icon) and you will be presented with the following options:

    Merge Tag NameValueDescription
    First Name%FNAME%Use this tag where you'd like the user first name to appear. Example: "Dear %FNAME%, here's a special offer from Joe's Pizza for this weekend."
    Last Name%LNAME%Use this tag where you'd like the user last name to appear. Example: "Dear Mr. %LNAME%, here's a special offer from Joe's Pizza for this weekend."
    Gender%GENDER%Use this tag if you'd like to display the gender information on your message.
    Date of Birth%DOB%Use this tag if you'd like to display the date of birth information on your message.
    Email Address%EMAIL%Use this tag if you'd like to display the email address information on your message.
    Phone Number %NUMBER%Use this tag if you'd like to display the phone number information on your message.
    Zip Code%ZIPCODE%Use this tag if you'd like to display the zip code information on your message.
    Current Date%DATE%Use this tag if you'd like to display the current date information on your message.
     Current Date + N Days %DATE+N%Use this tag if you'd like to display the current date + a number of days on your message.


  3. Pick the merge tags that you will like to use. They will be added to your message.



  4. When you're ready, send your message and the receipt will see the merge tags translate into their contact information. If you do not have the information that corresponds with a merge tag that you’ve indicated in the message, nothing will appear. 

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