Using Merge Tags - BlueCloudUSA Business Texting
Use merge tags to personalize the messages sent your contacts. For example, if you’d like to address your contacts by their first name, you’d type the tag "%FNAME%" where you’d like their first name to appear. If you do not have the information that corresponds with a merge tag that you’ve indicated in the message, nothing will appear.
- You will find the merge tags icon (
) when composing a new message, creating an appointment reminder, or sending text alerts.
- Click on the merge tags icon () and you will be presented with the following options:
Merge Tag Name Value Description First Name %FNAME% Use this tag where you'd like the user first name to appear. Example: "Dear %FNAME%, here's a special offer from Joe's Pizza for this weekend." Last Name %LNAME% Use this tag where you'd like the user last name to appear. Example: "Dear Mr. %LNAME%, here's a special offer from Joe's Pizza for this weekend." Gender %GENDER% Use this tag if you'd like to display the gender information on your message. Date of Birth %DOB% Use this tag if you'd like to display the date of birth information on your message. Email Address %EMAIL% Use this tag if you'd like to display the email address information on your message. Phone Number %NUMBER% Use this tag if you'd like to display the phone number information on your message. Zip Code %ZIPCODE% Use this tag if you'd like to display the zip code information on your message. Current Date %DATE% Use this tag if you'd like to display the current date information on your message. Current Date + N Days %DATE+N% Use this tag if you'd like to display the current date + a number of days on your message. - Pick the merge tags that you will like to use. They will be added to your message.
- When you're ready, send your message and the receipt will see the merge tags translate into their contact information. If you do not have the information that corresponds with a merge tag that you’ve indicated in the message, nothing will appear.
Related Articles
Sending Text Alerts - BlueCloudUSA Business Texting Desktop
You can send text alerts to notify all your contacts or specific contacts as a mass text blast. Note: A credit will be deducted from your balance each for each text alert that is sent. Go to the Text Alerts tab Begin composing your message on the ...Using Templates - BlueCloudUSA Business Texting Desktop
Use templates to save recurring messages or replies that contacts will receive. Creating a template You will find the option to create a template when typing a message, creating an appointment reminder, or sending text alerts. Simply start by ...Texting Filters - BlueCloudUSA Business Texting Desktop
You can use filters to find specific contacts as well as to send messages to specific contacts. Using filters in the Contacts tab Use filters in the Contacts tab to find specific contacts. Go to the Contacts tab. Under "Filter Contacts," you will ...Composing a New Message - BlueCloudUSA Business Texting Desktop
Compose a new message to communicate with a user's mobile number. Composing a new message from the Inbox tab: Go to the Inbox tab. At the bottom left corner, click the "Compose New Message" button. A pop-up will appear. Enter the user's phone number ...Using the Address Shortcut - BlueCloudUSA Business Texting Desktop
The address shortcut can be used to easily insert your business address into a message. The address displayed is the one used in your profile. You will find the address shortcut () at the bottom left corner of the message box when composing any ...