How to Retrieve a Call Log on the Bria Enterprise Mobile App
-After you complete a call, please end the call and go directly to settings in the right hand corner (picture of a cog).
-Select advanced settings.
-Under Application please select send log.
-In the pop up, please enter a name and quick description of your experience (I.e. Could only hear every other word, inbound or outbound call did not have audio, call was dropped, etc).
-When you see the "Sending Log Success" message, please take a screen shot* and send us the call log Ref#. You can send the screenshot and Ref# to firstname.lastname@example.org
*To take a screenshot on and Iphone, press and hold the home button and power button simultaneously until you see the screen flash. If your Iphone doesn't have a home button, you can press the volume up and power buttons simultaneously.
How to Do a Conference call on the Bria Enterprise Mobile App
You can perform a conference call with three people using the Bria Enterprise Mobile app. With a caller on the line, press the add button. Enter the extension or dial the external number of the second user that you would like to speak to. Then click ...
How to Transfer Calls With the Bria Enterprise Mobile App
There are a couple different ways to transfer calls using the Bria Enterprise Mobile app. The blind transfer method allows you to transfer a call directly to another extension or telephone number without notifying the person you are forwarding the ...
How to Forward Calls with the Bria Enterprise Mobile App
The forward function allows you to push your calls to another device or phone number. You will have a choice to enter another extension or external number. This means that your phone will no longer ring and the target device will ring until your turn ...
Bria Mobile Soft Phone App
How to Change Your Login Password on Bria Enterprise Mobile
In order to change your password on Bria Enterprise Mobile, you will need to know your current password. If you do not know your current password, please reach out to email@example.com for assistance. To change your password in the Bria ...