Forward an Extension

Forward an Extension

Please follow the instructions below for forwarding your calls:

The forward function allows you to push your calls to another device or phone number. You will have a choice to enter another extension or external number. This means that your phone will no longer ring and the target device will ring until your turn the call forwarding off.

1. Dial *72 + extension # or 10 digit telephone number followed by Send key
2. You will hear “Call Forwarding” when you have completed this correctly

To Un-forward an Extension:

1. Dial *72 and press Send key to un-forward your calls.
2. You will hear “Call forward canceled” when this has been completed.

    • Related Articles

    • Call Forwarding

      Call Forwarding Forwarding Users (Admin) Managers will begin the forwarding process by first logging into the portal and selecting the manage organization option, and then clicking on the users tab From there, the admin will then select the user that ...

    • Forwarding To mobile number Via BlueCloud Portal

      1. Enter the answering rules tab 2. Select the edit button on the line labeled default 3. Check the always box, enter your cell or outside number of choice, then save

    • Call Transfering

      https://youtu.be/RjVy5VWltLg Options for Transferring Calls:  Blind Transfer:  This feature will send the calling party to the target extension without notice.  1. Press and hold the “TRANSFER” button on the phone. The call is placed on hold and you ...

    • How to Do a Conference call on the Bria Enterprise Desktop App

      You can perform a conference call with three people using the Bria Enterprise Desktop app.  Get on the line with the first person that you would like to conference with.  Enter the number or extension of the second person you would like to call, in ...

    • Call Parking | Park A Call

      If there are times when you need to park a call in order to pick it up on another BlueCloud phone, the Park function will allow just that. To park a call: ​ 1) While on a call, press the "more" button twice, followed by the "park" button 2) Wait two ...