How to Send a Fax from Email
One of the main features of Fax is the ability to send and receive faxes right from your email. Below you will find instructions on how to do this.
Note: This feature will only work from an email address associated with an active account in our system.
Addressing the email
To send a fax from email, compose a message from your email. In the To: field, type the 11 digit fax number (ex. 18885551212) followed by @send.mfax.io or your custom email to fax domain if you have one set up.
Note: It is important to always use an 11 digit fax number when formatting the email. This means you need to include a "1" for faxing any number in the USA or CANADA. For international faxing, digits will vary but always include the country code.
Faxes sent via email are limited to 10 recipients or less. Attempting to send to more than 10 recipients will result in an error.
Populating info onto a cover page
If you enable the Automatically include cover page toggle, this will attach your default cover page.
To turn this feature off, click your initials on the bottom left, select Your Settings, click the Fax tab, and disable it:
If this setting is enabled, the details you enter into your email will populate onto your cover page:
Email subject line will populate under the subject field. Body of the email will populate the Notes field of the cover page unless the toggle Send email body as an attachment is enabled:
Attach your document to fax
When sending a fax from email you can attach multiple documents types (see below). You can attach a single document or multiple documents (varying formats is fine) and they will be rendered, converted to a faxable format, and sent to your destination fax number. Maximum file size is 25MB. The maximum amount of file attachments is 25.
Once your documents are attached, simply hit Send.
Allowed Email Attachments:
Adobe Acrobat Documents (PDF)
Microsoft Office Files (DOC, DOCX, XLS, XLXS, PPT, PPTX)
Open Office Files (ODP, ODS, ODT)
Google Files (GDOC, GSLIDES, GSPREADSHEET)
Text Files (TXT, RTF)
Printer Files (PCL, EPS, PS)
Image Files (TIFF, TIF, GIF, PNG, JPEG, JPG)
Other Files (FXC, FODT, HTML)
Tips: If you create a file using a scanner or print to file, always choose the option of black and white for the output.
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