Checking the Status of your Fax
First, navigate to the History page in the Fax menu:

The far left column of each fax will show the status of that fax:
A green check mark means the fax was successful.

A red "X" means the fax failed.

A spinning yellow arrow means processing.

A watch means the fax was scheduled:

Users can setup email notifications for both inbound and outbound faxes that will notify them for both successful and failed faxes. These notifications can eliminate the need for users to manually check fax status in the application.
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Receiving Inbound Faxes
Faxes can be received and viewed in multiple places, but the main repository for inbound (and outbound) faxes is on the History page. Fax history will show a complete record of every single fax received (and sent) from your account for up to 12 ...
Email Notification Settings
BlueCloud gives the ability to customize how you receive email notifications for inbound and outbound faxes. These can be set on the account and user levels. Any account level email notification settings will override user level settings. NOTE: If ...
Viewing Fax History
First, click History in the Fax menu: You can choose between viewing All, Inbound, or Outbound fax history by navigating through the tabs. Using the search field will narrow results based on your query. Clicking More Filters allows you to further ...
How to Send a Fax from Email
One of the main features of Fax is the ability to send and receive faxes right from your email. Below you will find instructions on how to do this. Note: This feature will only work from an email address associated with an active account in our ...
Tags for Fax
This article will show you how to add and delete tags, and tag faxes. First, click the Toolbox menu, then click Tags: A tag can be added by clicking the + at the end of all the tags: A tag can be deleted by clicking the X next to that tag: Signature ...