Polycom VVX Phone- Factory Reset Reboot

Polycom VVX Phone- Factory Reset Reboot

*Note: You should try to reboot the router and phone first before attempting a factory reboot

To Factory Reset your Polycom VVX Phone, follow the instructions below:

- Press and hold the 1 , 3, 5 simultaneously until the screen changes.  
- Press the mode button and select the lowercase alphabet. 
- Enter the password:  please email support@bluecloudusa.com for password
- This will initiate a pretty long reboot sequence.  You will hear a different ring when the phone is back online. 
*Note: You should try to reboot the router and phone first before attempting a factory reboot

Please give us a call at 858.800.2121 if you still cannot hear a dial tone.  

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