How to delete a conversation in the BlueCloudUSA Business Texting Platform.

Deleting a Conversation - BlueCloudUSA Business Texting Desktop

You can delete a conversation to remove it from the system.

 

  1. Go to the Inbox tab.
  2. In the search bar, type the name, number, or message related to the contact you're looking and click "Search."

    Image_2018-12-11_at_3.25.58_PM.png
  3. You will be presented with any message based on the information you searched for.

    Image_2018-12-11_at_3.33.29_PM.png
  4. Once you find the conversation you're looking for, click on the conversation, then click on the delete icon (trash icon). The conversation will then be deleted from the system.
    Image_2018-12-11_at_3.38.05_PM.png

    • Related Articles

    • Deleting a Contact - BlueCloudUSA Business Texting Desktop

      You can delete a contact to remove them from the system.   Go to the Contacts tab. Under "Search Contacts," search for the contact you're looking for by name or number. Once you find the contact you're looking for, hover over it with your mouse and ...

    • Using Templates - BlueCloudUSA Business Texting Desktop

      Use templates to save recurring messages or replies that contacts will receive.    Creating a template You will find the option to create a template when typing a message, creating an appointment reminder, or sending text alerts. Simply start by ...

    • Composing a New Message - BlueCloudUSA Business Texting Desktop

      Compose a new message to communicate with a user's mobile number. Composing a new message from the Inbox tab: Go to the Inbox tab. At the bottom left corner, click the "Compose New Message" button. A pop-up will appear. Enter the user's phone number ...

    • Sending Text Alerts - BlueCloudUSA Business Texting Desktop

      You can send text alerts to notify all your contacts or specific contacts as a mass text blast. Note: A credit will be deducted from your balance each for each text alert that is sent.   Go to the Text Alerts tab Begin composing your message on the ...

    • Removing a Conversation - BlueCloud USA Business Texting Mobile App

      Remove conversations with users directly from our mobile app.   Press on the conversation you'd like to remove: On the next screen, press the dropdown menu button on the top-right: On the dropdown menu, press "Delete Number": Your conversation will ...