Activating a Tag as a Keyword Auto- Reply - BlueCloudUSA Business Texting Desktop
Activate tags as keywords so when customers text tags, they will receive an auto-reply of your choice.
Each keyword must be ONE word.
Note: A credit will be deducted from your balance each time a user texts a tag as keyword auto-reply.
Go to the Reports tab.
On the left-hand side, select "Tags Management."
Under the Tags Management screen, you will find all the tags created. Hover over your desired tag and click the pencil icon (
) under auto-reply.
Add your desired auto-reply - this is what customers will receive when texting the tag.
Click "Save" when you're done. Your auto-reply is now created!
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